Route an Outgoing Call from Phone to Browser

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Route an Outgoing Call from Phone to Browser

Route an Outgoing Call from Phone to Browser

In Bitrix24 Contact Center module, if you rent a number or have a PBX connection and have a SIP device connected, the outgoing calls are made via this SIP phone by default. However, you can route the call from the device to the browser or the Bitrix24 Desktop app and back. Click to learn more.
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Contact center
Remote Work 2.0 Holiday Edition is Here

Remote Work 2.0 Holiday Edition is Here

Happy Winter Sale to everyone! The biggest sale of this year is finishing 31st December. Hurry up to grab your discounts on Cloud plans and On-Premise editions.
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Bitrix24 tips and updates
2020: A Year in Bitrix24

2020: A Year in Bitrix24

We’ve been working hard this year trying to improve our product and help businesses around the world to cope with the aftermath of the pandemic. Here’s what we’ve done so far.
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Bitrix24 tips and updates
Webinar Series Recording

Webinar Series Recording

Thank you for your participation in our first episode of webinar series about sales funnels and deal cards. If you missed it or want to watch it again, there is a recording of live video.
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Webinars
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Bitrix24 is a place where everyone can communicate, collaborate on tasks and projects, manage clients and do much more.
Calls to Extension Numbers

Calls to Extension Numbers

If you are using Bitrix24 Contact Center for client communication and have several agents, there is a cool option to configure extension numbers for each of your agents.
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Contact center
Connect Gmail Mailbox to Bitrix24

Connect Gmail Mailbox to Bitrix24

As you may know, the Webmail module in Bitrix24 allows to connect most popular mailboxes to Bitrix24 in order to handle all your mailboxes directly in your Bitrix24 account. Gmail can also be connected to Bitrix24 Webmail.
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Bitrix24 tips and updates
 Change the Responsible Person in the CRM

Change the Responsible Person in the CRM

In Bitrix24 CRM there is an option to change the responsible person for a CRM element in case needed. You can change the responsible for a specific CRM element one by one or perform a group action for several items.
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CRM
Starting to Work with your CRM System Webinar

Starting to Work with your CRM System Webinar

At this webinar Dec 17 at 14:00 UTC, we are going to learn how to work with Sales Funnels and explore the basics of our CRM system set up. An understandable and illustrative example of how to work with it effectively.
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Webinars
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